Shipping policy
At Lunchboxhub.store, we know that lunch essentials are part of everyday family life. Whether you are preparing meals for school, packing food for work, organizing snacks for kids, or planning healthy meals on the go, we aim to deliver your order safely and efficiently.
Shipping Coverage
Lunchboxhub.store offers shipping to customers worldwide. Our goal is to make practical, colorful, and family-friendly lunch products available to customers wherever they are.
Free Worldwide Shipping
We are pleased to offer free worldwide shipping on eligible orders. If free shipping is available at checkout, no additional shipping fee will be charged for standard delivery.
Shipping options, fees, and availability may vary depending on the destination, product type, order size, or carrier limitations.
Order Processing Time
Orders are typically processed within 1 to 3 business days after payment has been confirmed.
Business days do not include weekends, public holidays, or store closure days. During busy seasons, holidays, promotions, or high order volume periods, processing may take slightly longer.
Once your order has been processed and shipped, you may receive a shipping confirmation email with tracking information if available.
Estimated Delivery Time
Estimated delivery time is usually 7 to 10 business days after the order has been processed and shipped.
Please note that delivery times are estimates only. Actual delivery may vary depending on your location, customs processing, shipping carrier performance, weather conditions, holidays, local delivery delays, or other factors outside our control.
Tracking Information
When tracking is available, it will be sent to the email address used at checkout. Tracking updates may take a few days to appear after shipment.
If tracking has not updated immediately, this does not always mean your order is not moving. Some carriers update tracking only when the package reaches certain checkpoints.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully check your name, street address, apartment number, postal code, city, province, state, country, phone number, and email address before placing an order.
Lunchboxhub.store is not responsible for orders delayed, returned, lost, or delivered incorrectly due to inaccurate or incomplete shipping information provided by the customer.
If you notice an address mistake after placing your order, contact us immediately at support@Lunchboxhub.store. We will try to assist, but we cannot guarantee changes once an order has been processed or shipped.
Customs, Duties, and Taxes
For international orders, customs duties, taxes, import fees, or local charges may apply depending on your country’s regulations. These charges are the responsibility of the customer unless otherwise stated at checkout.
Lunchboxhub.store is not responsible for customs delays, import restrictions, refused packages, or additional fees charged by local authorities.
Lost or Delayed Packages
If your package appears delayed, please allow extra time for carrier updates. Delivery delays may occur during holidays, severe weather, customs inspections, or high-volume shipping periods.
If your order has not arrived within a reasonable time after the estimated delivery window, contact us at support@Lunchboxhub.store with your order number and shipping details. We will help review the situation and provide guidance.
Damaged Packages
If your package arrives damaged, please take photos of the package, shipping label, and affected items. Contact us as soon as possible at support@Lunchboxhub.store so we can help resolve the issue.
Multiple Shipments
Some orders may be shipped in multiple packages depending on product availability, warehouse location, or package size. If this happens, items may arrive separately on different dates.
Contact
For shipping questions, delivery updates, or order support, please contact:
Lunchboxhub.store
2370 Rue Nicolas Pinel, Québec, QC G1V 4L6, Canada
Email: support@Lunchboxhub.store
Phone: (437) 353-2272